Privacy Policy

Introduction

The Corrib Colorectal & Hernia Clinic (“we”, “us”, “our”), operated by Mr Sanjay Chaudhri at The Galway Clinic, Doughiska, Galway, H91 HHT0, Ireland, is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data in accordance with the General Data Protection Regulation (GDPR) and the Irish Data Protection Acts 1988–2018.

Data Controller

The data controller responsible for your personal data is Mr Sanjay Chaudhri, Corrib Colorectal & Hernia Clinic, The Galway Clinic, Doughiska, Galway, H91 HHT0, Ireland. You can contact us at admin@cchc.ie.

What Data We Collect

We may collect and process the following personal data:

• Your name, email address, phone number, and any message you provide via our online enquiry form
• Information you provide when contacting us by email or telephone
• Technical data such as your IP address, browser type, and pages visited when you use our website
• Cookie data, subject to your consent (see “Cookies” below)

How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiries and provide information about our services
• To arrange and manage consultations and appointments
• To communicate with you regarding your care
• To comply with legal and regulatory obligations
• To improve our website and services

Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: When you submit an enquiry form or accept cookies, you provide your consent for us to process your data for those specific purposes.
• Legitimate interest: We may process your data where it is in our legitimate interest to respond to your enquiries and improve our services.
• Legal obligation: We may process your data where required by law or regulation.

Data Sharing

We do not sell, trade, or rent your personal data to third parties. We may share your data with:

• The Galway Clinic, as necessary for the provision of your care
• Our email service provider (Brevo/Sendinblue), solely for the purpose of sending you correspondence related to your enquiry
• Professional advisers and regulatory bodies, where required by law

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry form submissions are retained for a maximum of 24 months unless a clinical relationship is established, in which case medical record retention policies apply.

Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may request that we correct any inaccurate or incomplete data.
• Right to erasure: You may request that we delete your personal data, subject to legal obligations.
• Right to restrict processing: You may request that we limit how we use your data.
• Right to data portability: You may request your data in a structured, machine-readable format.
• Right to object: You may object to our processing of your data in certain circumstances.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at admin@cchc.ie.

Cookies

Our website uses cookies to enhance your browsing experience. When you first visit our site, you will be presented with a cookie consent banner allowing you to accept or decline non-essential cookies.

Essential cookies are necessary for the website to function and cannot be disabled. Non-essential cookies are only placed with your explicit consent.

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption to secure data transmitted between your browser and our servers.

Third-Party Links

Our website may contain links to external websites (e.g. The Galway Clinic). We are not responsible for the privacy practices of these third-party sites and encourage you to read their privacy policies.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us: